InsightGoat.ai FAQ | AI Customer Service Platform Help Center

Frequently Asked Questions

Get answers to common questions about InsightGoat.ai's AI customer service platform. Can't find what you're looking for? Contact our support team.

Getting Started

InsightGoat.ai is an AI-powered customer service platform that helps businesses automate support through intelligent chatbots. Our platform uses advanced natural language processing to understand customer queries and provide accurate, contextual responses 24/7.

Setup typically takes less than 30 minutes. Our platform includes pre-built templates and integrations, making it easy to get started quickly. We offer a one-time setup option for $99, which includes one hour of dedicated onboarding support from our team to ensure a smooth and seamless setup process.

Pricing & Plans

We offer flexible pricing plans starting from $19/month. Our plans are designed to scale with your business needs, and all plans come with a free trial period. For detailed pricing information, visit our pricing page.

Yes, all payments are 100% secure. We use Stripe, a leading payment processing platform trusted by millions of businesses worldwide. Stripe is PCI DSS compliant, which means your payment information is handled with the highest industry standards for data security. Additionally, all transactions are encrypted using SSL/TLS to protect your data during transfer. We never store your payment details on our servers. Your security and peace of mind are our top priorities.

Integrations

We integrate with all major platforms including Slack, Microsoft Teams, WhatsApp, Zendesk, Salesforce, and many more. Visit our integrations pagefor a complete list.

Security & Privacy

We take security seriously. We are GDPR compliant, learn more about GDPR Compliance. Learn more about our security measures in our privacy policy.

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